Frequently Asked Questions

🧴 Products & Ingredients

Are LYNZ Beauty products safe for sensitive skin?

Yes! All LYNZ Beauty products are formulated with clean, gentle ingredients suitable for all skin types including sensitive, dry, oily, and combination skin. Our Hyaluronic Face Serum and Rose Water Facial Mist Spray are especially popular with sensitive skin customers. If you have specific allergies, we recommend reviewing the ingredient list on each product page before purchasing.

Are your products cruelty-free?

Absolutely. LYNZ Beauty is proudly cruelty-free. We never test on animals and are committed to ethical, responsible beauty practices across our entire product line.

Are LYNZ Beauty products clean and free from harmful chemicals?

Yes — all LYNZ Beauty formulas are free from parabens, sulfates, harsh chemicals, and unnecessary fillers. We believe clean beauty should be the standard, not the exception.

Can I use multiple LYNZ Beauty products together?

Yes — our products are designed to work beautifully together. For best results: apply the Hyaluronic Face Serum first on damp skin, follow with the Vitamin C Face Serum, then finish with the Rose Water Mist as a refreshing final step or throughout the day. Or grab our Glow Starter Kit for the complete bundled routine.

How long will it take to see results?

Most customers notice an immediate improvement in hydration and skin feel from first use. For more targeted results like brightening and dark spot reduction, we recommend consistent daily use for 4–6 weeks. Hair growth results from our Rosemary & Mint Hair Oil are typically visible in 6–8 weeks with regular use.

What sizes are the products?

All LYNZ Beauty products are 2 oz / 59 ml — the perfect size for daily use and travel-friendly enough to take on the go.

📦 Orders & Shipping

How long does shipping take?

Standard shipping typically takes 5–7 business days. Expedited options are available at checkout. You will receive a tracking number via email once your order has shipped.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50. Orders under $50 ship for just $4.99.

Do you ship internationally?

Currently we ship within the United States. International shipping is coming soon — stay tuned!

Can I change or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us at hello@lynzbeauty.com as soon as possible and we'll do our best to accommodate your request.

🔄 Returns & Refunds

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not happy with your purchase for any reason, contact us within 30 days of delivery for a full refund or exchange — no questions asked. See our full Shipping & Returns page for details.

My order arrived damaged. What do I do?

We're so sorry to hear that! Please email us at hello@lynzbeauty.com with your order number and a photo of the damaged item and we'll make it right immediately — at no cost to you.

How long does a refund take?

Refunds are processed within 5–7 business days of us receiving your return. You'll receive an email confirmation once your refund has been issued.

💛 Still Have Questions?

We're here to help! Reach out to our team at hello@lynzbeauty.com and we'll get back to you within 1–2 business days. You can also visit our Contact page.